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User list

Navigate to Admin → Users to view all registered accounts. You can search by name or email, and filter by role or status.

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User detail page

Click any user to open their detail page, which shows:
  • Profile information (name, email, registration date)
  • Current active service (if any)
  • All services (history)
  • Invoices
  • Support tickets
  • Bandwidth usage

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Actions

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Change role

Roles control what a user can access:
RoleDescription
ActiveRegular user (default)
SupportCan access admin panel in read-only + ticket reply mode
AdminFull admin access
BlockedAccount suspended, cannot log in
To change a role: Admin → Users → [User] → Edit Role → Save

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Block a user

Blocking a user prevents them from logging in. Their services are not automatically suspended — you must suspend services separately if needed.

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Delete a user

User accounts use soft-deletes. A deleted user is hidden from lists but data is retained for accounting purposes. To permanently delete, use the database directly.

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Impersonate

Admins can log in as any user to troubleshoot issues: 
Admin → Users → [User] → Impersonate
This opens a new session as that user. To return to the admin account, click Stop Impersonating in the top bar.

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Creating users manually

To create a user account without going through the registration flow: Admin → Users → Create User Enter name, email, and a temporary password. The user can reset their password via the login page.