Documentation Index
Fetch the complete documentation index at: https://docs.startmyvpn.com/llms.txt
Use this file to discover all available pages before exploring further.
User list
Navigate to Admin → Users to view all registered accounts. You can search by name or email, and filter by role or status.
User detail page
Click any user to open their detail page, which shows:
- Profile information (name, email, registration date)
- Current active service (if any)
- All services (history)
- Invoices
- Support tickets
- Bandwidth usage
Actions
Change role
Roles control what a user can access:
| Role | Description |
|---|
| Active | Regular user (default) |
| Support | Can access admin panel in read-only + ticket reply mode |
| Admin | Full admin access |
| Blocked | Account suspended, cannot log in |
Block a user
Blocking a user prevents them from logging in. Their services are not automatically suspended — you must suspend services separately if needed.
Delete a user
User accounts use soft-deletes. A deleted user is hidden from lists but data is retained for accounting purposes. To permanently delete, use the database directly.
Impersonate
Admins can log in as any user to troubleshoot issues:
Admin → Users → [User] → Impersonate
Creating users manually
To create a user account without going through the registration flow:
Admin → Users → Create User
Enter name, email, and a temporary password. The user can reset their password via the login page.
