Invoices

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Overview

Every payment in StartMyVPN is backed by an Invoice. Invoices are created when a customer orders a plan or renews a service.

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Invoice states

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Invoice fields

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Payment flow

1. Invoice is created in pending state
2. Customer is directed to payment gateway
3. Payment gateway processes the payment
4. Webhook notification arrives at StartMyVPN
5. Invoice status changes to paid
6. Service is activated or expiry date extended
7. Receipt email sent to customer

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Getting a payment URL

Customers can retrieve payment links for pending invoices:

• Web: /invoice/{invoice}
• API: GET /v1/invoices/{invoice}/payment-url

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Admin view

From Admin → Invoices you can:

• View all invoices with filters (status, gateway, date range)
• View individual invoice details
• Manually mark an invoice as paid (for manual/bank transfer payments)
• Record a refund

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Refunds

Recording a refund in StartMyVPN:

1. Open the invoice in Admin → Invoices → [Invoice]
2. Click Refund
3. Enter the refund amount and reason
4. The refund is recorded, and the service may be suspended depending on settings